Our Commitment

 

It will always be our mission to provide the highest quality dental care as well as creating and maintaining trust with our patients and team. We are implementing additonal steps to make sure that you as a patient are assured a safe dental experience. Your safety at our office will always be our top priority.

Precautions

How we keep our patients safe

Training & Screening

Continuing education and team training have always been a priority for our office. We take pride in continued learning for our dentists and team members to provide our patients with the latest techniques that dentistry has to offer.

  • Research has shown that proper hand washing is one of the best ways to prevent spread of infection. Our team is dedicated to proper hand washing techniques before and after each patient encounter as well as several times throughout the day.
  • We encourage any staff member who is not feeling well to proactively stay at home for 2 weeks.
  • Patients are screened on the phone for any symptoms of COVID-19 and instructed to reschedule their appointments if they are not feeling well. This screening is repeated as each patient enters the office.
  • We use touch-free digital thermometers to take all patients and team member’s temperatures when they arrive to the office. Anyone with an elevated temperature will be asked to reschedule.
  • Within the office, whenever possible we are limiting the number of staff and asking them to practice social distancing amongst themselves.
  • A specific checklist of recommendations has been created that our team follows so that they arrive to work healthy and go home to their families confident that they are safe.
  • Vulnerable individuals, such as seniors and those with underlying health conditions will be given specific appointment times to limit contact with others.

Aerosols & Clean Air

Aerosol production occurs with the use of the high-speed dental drill as well as the ultrasonic scaler and polisher during routine dental cleanings. The following are new precautions that our office is taking to reduce the amount and contain any aerosols that are produced.

  • The production of aerosols is unavoidable in some aspects of dentistry such as having a filling or a crown completed. When these procedures are done at our office, we will be taking the following precautions:
  • A dedicated treatment room that has closed doors to ensure no aerosols are allowed to leave and enter the hallway.
  • All patients will be provided with antiseptic mouth rinse prior to starting treatment.
  • We will only allow our patient, dentist and dental assistant in the treatment room during the production of aerosols.
  • Our clinical team will be wearing PPE that includes mask, face shield, gown and gloves to help protect them. After the appointment disposable PPE will be discarded in a dedicated garbage within the treatment room.
  • A high-volume dental suction will always be used during the production of aerosols, this has been shown to dramatically reduce the dispersal.
  • Every treatment room has its own dedicated hospital grade HEPA filter which filters the air many times per hour. We allow time between patients to ensure proper filtration of each treatment room. In this way, we are confident that when you entour our office, the air has been cleaned as is safe for you to breathe.

PPE

Personal protective equipment (PPE) has always been crucial in dentistry. We have always supplied our staff with the proper PPE. We have now added new PPE to keep everyone safe during this time. This includes access to isolation gowns, face shields and N95 masks as warranted.

Sanitization

We use the most up-to-date sterilization practices and track the adequacy of our sterilization techniques through biological spore testing and instrument quarantine. After each patient, a dedicated staff member disinfects all hard surfaces, chairs and equipment in each treatment room. Dental offices are one of the cleanest spaces that we visit in our daily lives.

Get In Touch

Learn what our team can do for your teeth!

Office Location

235 North Centre Rd.
Suite 300
London, ON N5X 4E7

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